Privacy Policy

Introduction

Crafted Learn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online learning platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses
• Contact us through forms or email
• Subscribe to our newsletter
• Participate in surveys or feedback

This information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Educational background and professional information
• Course progress and completion data
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Device identifiers and characteristics

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our educational services
• Process course enrollments and payments
• Communicate with you about courses, updates, and support
• Personalize your learning experience
• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

• Payment processing companies
• Email service providers
• Web hosting and analytics services
• Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain types of processing
• Restriction: Request restriction of processing in certain circumstances

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain information as required by law or for legitimate business purposes.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.